INTELLECTUAL PROPERTY COMPLAINT POLICY
1. Introduction
At , we respect the intellectual property rights of others and expect our customers, suppliers, and partners to do the same. We are committed to responding promptly to complaints regarding any alleged infringement of copyright, trademark, or other intellectual property rights.

If you believe that your content has been used in a way that constitutes an infringement of your intellectual property rights, you may submit a complaint to us using the procedure described below.

2. How to file a complaint
To report an alleged infringement of your intellectual property rights, please send us a written request containing the following information:

Identification of the Content Infringed : A specific description of the work, trademark, or other intellectual property protected content that you claim has been infringed.
Location of the infringing content : URL link or other information allowing the location of the allegedly infringing content on our site or platform.
Proof of Ownership : Documentation proving that you are the rights holder (trademark certificate, copyright registration, license, etc.).
Complainant’s contact details : Name, postal address, email address and telephone number.
Sworn Declaration : A statement confirming that:
You are the rights holder or authorized to act on its behalf.
You have a good faith belief that the disputed use is not authorized by the rights holder, its agent, or the law.
The information provided is accurate and complete.
Send your complaint to the following address:
📧 Email : support@shoevoque.com
📍 Mailing address : 78120 Caleo Bay Drive, La Quinta, CA 92253, United State

3. Complaints handling procedure
Once we receive your complaint, we will conduct a thorough review and take appropriate action, which may include:

Removal of the disputed content.
Suspension or termination of the offending user’s account.
A request for explanation or proof from the seller or creator of the content concerned.
We strive to deal with all complaints within a reasonable time.

4. Counter-notification
If you are a .com user and believe that content was removed in error following a claim of intellectual property infringement, you may submit a counter-notification . This must contain:

Your name and contact details.
A precise identification of the deleted content.
A statement that you believe in good faith that the content was wrongfully removed, under penalty of prosecution for false declaration.
Your consent to the competent jurisdiction for any possible dispute.
The counter-notification must be sent to support@shoevoque.com .

5. Changes to the Policy
reserves the right to modify this policy at any time to adapt to legal and commercial developments. We encourage our users to review it regularly.